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All CMH staff in
Lenawee, Livingston, Washtenaw, and Monroe counties are invited to
complete the Encompass Satisfaction survey every year. The purpose of
the survey is to allow staff a formal means to give feedback on our
electronic medical record, and to gather information that the
Encompass Implementation Committee (EIC) and the Affiliation
Executive Committee will consider when prioritizing Encompass requests
over the next year. The frequency and content of the survey is
determined by the EIC. Staff are invited to complete the survey by
e-mail, and data is collected through a Zoomerang survey. The WCHO
Information Management team analyzes, communicates, and follows up on
survey results. Click on any of the links below to see results from
the most recent survey.
Overall
Summary of Results from May 2008
Comparison of all responses in 2006, 2007
and 2008
Comparison of Clinicians responses in 2007
and 2008
Comparison of responses by County 2006
and 2008
Comparison of Non –clinical staff responses
in 2007 and 2008
2008 Comments – top five
2007 Encompass
Satisfaction survey
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