What is e-Learning?

e-Learning is a new type of training being developed by the WCHO Information Management Department. e-Learning is a narrated, interactive, multimedia video you can watch to learn about different modules in Encompass.

e-Learning is fun and user-friendly! Our e-Learning courses support learning the clinical process as well as learning how to use Encompass.

How to access e-Learning

Go to this website: http://cmhpsm.ewashtenaw.org/training

What e-Learning Courses are available?

For Clinicians:

Encompass Quick User Guide
This video is designed for users who are new to Encompass. The video covers how to navigate through Encompass, how to input data into Encompass and important information about how to keep information in Encompass secure.

Appeals 
This video is designed to orient users new to the Appeal Notices module. This video covers when a notice of appeal rights needs to be given to a consumer or provider, when a notice is required, and what type of notice to appeal rights to give based on the consumer’s insurance.

Healthcare Fraud & Abuse
This video is designed to orient users new to the Healthcare Fraud and Abuse module. This video covers the DRA provisions, what CMHSPM has to do to comply with the act, what to report and how to report it, information on the Federal and State False Claims Act, and information on the Whistleblowers Protection Act.

For External Providers:

External Provider Training
This video is designed for External Providers and covers Claims Submission, how to view relevant clinical documents, Utilization Review and Substance Abuse.